Betting Rules

These Betting Rules explain how wagers are placed, accepted, managed and settled at Winorama Casino. They should be read together with our general Terms and Conditions, Privacy Policy and Responsible Gambling information. By placing a bet, you confirm that you understand and accept the rules that apply to the relevant market, event and product.

Winorama Casino holds a Curaçao eGaming licence (number 8048/JAZ, issued via Antillephone) and a New Brunswick Alcohol and Gaming Commission licence (TGC 0000011), alongside a Cyprus registration for Hermione Ltd.

General betting conditions

Winorama Casino may offer wagering on selected sports, competitions, races, games or other approved events. Available markets, betting options and odds may change at any time. The information shown on the website is provided for general betting purposes and may not include every condition that applies to a particular market. Before placing a wager, you should review the event, selection, odds, stake, bet type and any displayed market rules.

You must have an eligible account and comply with all applicable requirements before placing a bet. You are responsible for keeping your account details secure and for checking that your personal information is accurate and current. Bets must be placed through the approved website or other authorised service. Bets submitted through unofficial channels, automated tools, interference with the website or another person’s account may be rejected or cancelled.

You must be legally permitted to use the service in your location and meet the applicable minimum age requirement.
You must use your own account and must not allow another person to place bets on your behalf.
You must check all bet details before confirming a wager.
A bet is not final until it has been accepted and recorded by the system.
A confirmation message or bet record should be retained as evidence of the submitted wager.
Winorama Casino may refuse, limit or suspend a bet where permitted by the applicable terms and laws.

A displayed price or betting option may be corrected if it contains an obvious error, technical fault, transmission problem or other mistake. If an obvious error affects a bet, the wager may be settled using the correct price or market terms, or may be declared void where appropriate. We may also review bets where there is evidence of prohibited conduct, manipulation, collusion, fraud or a breach of these rules.

Placing and confirming a wager

You should review the bet slip carefully before selecting the confirmation button. This includes checking the event, participant or selection, market, odds, stake, potential return and whether the bet is a single, multiple or other available bet type. Once accepted, a bet generally cannot be changed or withdrawn unless a specific feature, such as an available cash-out option, allows this. A cash-out request is not guaranteed until it is successfully confirmed.

Odds, markets and live betting

Odds may be displayed in a format available to Australian customers and may be updated before or during an event. Odds can change because of new information, market activity, event conditions or pricing corrections. The odds applying to a wager are normally the odds shown and accepted when the bet is confirmed, subject to any applicable error or correction rule.

Some markets may be available before an event starts, while others may be available during live play. Live betting carries additional risks because broadcasts, scores and market information can be delayed. A bet may be accepted after an event has started even if the website display does not immediately reflect the latest action. If a bet is accepted after a material event has already occurred and the market was not intended to remain open, it may be reviewed and settled or cancelled in accordance with the relevant market rules.

The event and market shown on the bet slip should be checked before confirmation.
A market may be suspended while information is reviewed or a significant event is taking place.
A market may be removed, amended or reopened if event information changes or a technical issue occurs.
Where a market includes a named participant, team, player, runner or competitor, the relevant participant must usually take part for the market to stand, unless the market rules state otherwise.
Results, scores and other event information may be supplied by third parties and can be corrected after initial publication.
The market-specific rules shown on the website take priority where they provide more detail than these general rules.

Bet types and combinations

A single bet usually requires one selection to be successful. A multiple bet combines two or more selections, and all required selections generally need to be successful for the multiple to win. Some bet types may include special conditions for void selections, dead heats, non-runners, partial wins or alternative outcomes. The applicable bet slip and market information should be read before confirmation, particularly for combinations and live markets.

Not every market or selection can be combined with another. The system may prevent certain combinations, apply a different price or reject a combination that is not available. If a displayed combination is accepted in error, the wager may be reviewed under the relevant rules.

Results, settlement and cancellations

Bets are settled using the official result or outcome for the relevant event and market. The source used to determine an official result may depend on the sport, competition, race, game or other event. A result announced immediately after an event may later be changed by an authorised body. Where an official result is corrected, the related settlement may also be corrected.

Unless market-specific rules state otherwise, a result is generally based on what happens during the scheduled event rather than later appeals, disciplinary decisions or administrative changes. However, some markets may expressly include later official decisions. You should read the rules attached to the market to understand how the result will be determined.

Postponed, abandoned or cancelled events

If an event is postponed, abandoned, cancelled or not completed, the outcome may depend on the market type and the relevant event rules. Some bets may remain valid if the event is completed within the period specified by the applicable rules. Other bets may be voided and returned. Bets that have already been unconditionally determined may remain settled even if the event later changes or is not completed.

Dead heats, ties and void selections

A dead heat or tie may be settled using a reduced win calculation, a tie result or another method stated in the relevant market rules. A selection may be declared void if the required conditions are not met. In a multiple bet, a void selection may be removed and the remaining selections may continue as a reduced multiple, unless the specific rules provide a different outcome.

Technical issues and disputed outcomes

Internet connections, device settings, payment systems, live feeds and other technology can affect betting activity. You should not assume that a bet was accepted merely because you clicked a button or saw a temporary message. The official account record is used to determine whether a wager was submitted, accepted, cancelled or settled. If you believe a bet has been recorded incorrectly, contact support through the available website channel and provide the relevant bet reference and details.

If a technical fault results in an incorrect balance, return or settlement, Winorama Casino may correct the account record. Where money has been paid in error, the amount may be recovered in accordance with the general Terms and Conditions and applicable law.

Account conduct and responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only wager amounts you can afford to lose. Set a personal budget before you play and consider using any available account limits, time-outs or self-exclusion tools. Taking regular breaks can help you keep your gambling within limits.

Do not chase losses by increasing your stake or betting more often.
Do not bet when affected by alcohol, drugs, stress or strong emotions.
Keep your account password and verification information private.
Do not use borrowed money, credit intended for essential expenses or funds that belong to someone else.
Monitor your deposits, bets, wins and losses rather than relying on memory.
Ask for help if gambling is causing financial, work, relationship or personal problems.

You must not use the service for money laundering, fraud, match manipulation, insider betting, collusion or any other unlawful purpose. You must not place bets based on confidential information or participate in conduct designed to interfere with the fairness of an event or market. Suspicious activity may be investigated and may result in restrictions, cancellation of bets, account suspension or reporting to relevant authorities where required.

Questions, complaints and rule changes

If you have a question about a market, bet record or settlement, review the information displayed with the relevant wager first. If the issue remains unresolved, use the customer support option available on the Winorama Casino website. Include clear details of the event, market, approximate time and bet reference where available. This helps the matter to be reviewed efficiently.

These Betting Rules may be updated when products, technology, legal requirements or operational processes change. The version published on the website applies to bets placed after it takes effect, unless a different application is required by law. It is your responsibility to review the current rules before betting. If there is a conflict between these general rules and a specific market rule, the specific market rule will generally apply to that market.